Legal

Privacy Policy

Last updated: June 2026  ·  Effective date: June 1, 2026

Contents

1. Who We Are 2. Information We Collect 3. How We Use It 4. Sharing Information 5. Cookies 6. Data Retention 7. Your Rights 8. Third-Party Links 9. Children's Privacy 10. Changes to Policy 11. Contact Us
Your privacy matters to us. This policy explains what information The Ecom Growth collects, why we collect it, and how we protect it. We will never sell your personal data.

1. Who We Are

The Ecom Growth ("we", "us", "our") is a Shopify and D2C eCommerce growth agency operating at theecomgrowth.com. We provide services including Shopify store design and development, performance marketing, SEO, content marketing, email marketing, and conversion rate optimisation.

For any privacy-related questions, you can reach us at theecomgrowth@gmail.com.

2. Information We Collect

We collect information in the following ways:

  • Information you provide directly — When you fill out our contact form, book a call, or send us an email. This includes your name, email address, phone number, website URL, and any details you share about your business.
  • Automatically collected data — When you visit our website, we may automatically collect your IP address, browser type, device type, pages visited, time spent on pages, and referring URL via analytics tools.
  • Cookies and tracking data — We use cookies and similar tracking technologies to improve your experience on our site. See Section 5 for details.

We do not collect sensitive personal information such as financial data, government IDs, or health information.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request
  • Send you information about our services, case studies, and blog content (only if you opt in)
  • Improve our website, content, and service offerings
  • Analyse website traffic and user behaviour to optimise our site
  • Comply with legal obligations

We will never use your information to send you unsolicited marketing emails without your consent.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers — Trusted third-party tools we use to operate our business (e.g., Google Analytics, email platforms, CRM tools). These providers are contractually obligated to keep your information confidential.
  • Legal requirements — If required by law, court order, or government authority.
  • Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies

Our website uses cookies — small text files stored on your device — to improve functionality and analyse usage. The types of cookies we use include:

  • Essential cookies — Required for the website to function properly.
  • Analytics cookies — Google Analytics 4 to understand how visitors use our site. Data is anonymised where possible.
  • Marketing cookies — If you arrive via a paid ad (Google Ads, Meta), platforms may set cookies to track conversions.

You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years. Analytics data is retained per Google Analytics' default retention settings.

You may request deletion of your data at any time by contacting us at theecomgrowth@gmail.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access — Request a copy of the personal data we hold about you.
  • Right to rectification — Request correction of inaccurate or incomplete data.
  • Right to erasure — Request deletion of your personal data ("right to be forgotten").
  • Right to object — Object to the processing of your data for marketing purposes.
  • Right to data portability — Request your data in a portable format.

To exercise any of these rights, contact us at theecomgrowth@gmail.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., client websites, Shopify, Google). We are not responsible for the privacy practices of these external sites and recommend you review their privacy policies independently.

9. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at theecomgrowth@gmail.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: